Distributing tech support contact information and protocols to participants two days before the event is beneficial for several reasons. This timing allows participants adequate notice to familiarize themselves with the resources available to them regarding technical issues. By providing the information two days in advance, participants have the opportunity to test technology, troubleshoot potential issues, and reach out for assistance if needed. This proactive approach helps to alleviate anxiety and fosters a more seamless experience during the event itself, ensuring that everyone feels prepared and supported.
Moreover, distributing the information two days before the event strikes a balance between ensuring that participants have relevant information while keeping it fresh in their minds. If this information were distributed too far in advance, participants might forget critical details or fail to follow through with necessary preparations. Conversely, providing it too close to the event may not give them enough time to address any questions or concerns. Thus, the choice of distributing the information two days prior effectively addresses these considerations.